By using the Netflix service via the broadband postpaid subscription plans offer (“PLDT Offer”) of PLDT Inc. (“PLDT” or “we”), you, as the PLDT Home subscriber (“You” or “PLDT Fiber Netflix Customer”), hereby agree to the following:
The Netflix service
The Netflix service is provided to you by Netflix under the Netflix Terms of Use (https://help.netflix.com/legal/termsofuse). The other services provided in the PLDT Offer (the “PLDT Service”) are provided by PLDT. The Netflix service is open to all new and existing PLDT Home postpaid broadband subscribers, whose eligibility are determined by PLDT.
By availing yourself of the PLDT Offer, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions of PLDT and the Netflix Terms of Use. You further agree that your access and use of the PLDT Offer may be subject to such further terms and conditions as may be imposed by PLDT or Netflix from time to time.
PLDT does not provide the products and/or services available via the Netflix service and therefore, does not provide any representations and warranties regarding the Service. The Subscriber acknowledges and accepts that he/she accesses and uses the Netflix service at his/her own risk. PLDT is not responsible for and does not guarantee the functionality, availability, or continuity of the Netflix service at any time. PLDT shall not be liable or responsible for any damage or loss suffered or incurred by the Subscriber that may arise by reason of or in connection with the provision of the Netflix service or the access or use of the Netflix service by the Subscriber.
Account management
In order to enjoy the Netflix service as part of your PLDT Offer, you will need to activate the Netflix service by completing the Netflix activation process. You will receive instructions on how to activate the Netflix service via email or text message.
If you already have an existing Netflix account, you can link it to your PLDT Offer when you activate Netflix as part of your PLDT Offer. You will continue to be charged separately for any existing Netflix account until you link that account to your PLDT Offer. For any queries regarding your billing with Netflix for your existing Netflix account please contact Netflix directly.
PLDT will share the email address and/or phone number registered to your PLDT account with Netflix to facilitate your activation of the Netflix service included in your PLDT Offer. For further information about how PLDT handles your personal data, please visit the Privacy Notice available on https://pldthome.com/privacypolicy. You can view Netflix’s Privacy Statement on netflix.com/privacy.
If you link an existing Netflix account to your PLDT Offer, terminating the PLDT Offer will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file once your PLDT Offer ends. If you wish to review the details of your Netflix membership, please visit the ‘Account’ pages on the Netflix website.
The Netflix service is bundled which means that disconnection of the PLDT Offer will also discontinue your access to the Netflix service. To continue using the Netflix service without the PLDT Offer, you will need to choose a different mode of payment.
Aftersales
You may call 171 or send a message via any of PLDT Home’s social media channels for any aftersales concerns.
Use of the PLDT Service
In accessing and using the Netflix service with the PLDT Offer, we require that you comply with the current bandwidth, data storage, and other limitations of the PLDT Service by ensuring that your activities do not improperly restrict, inhibit, or degrade our services nor represent an unusually large burden on the PLDT network.
The PLDT Service we have provided you is designed for your exclusive and personal use only. We require that you do not run a server on your home network, connect more than the agreed number of terminals, or provide network services to others via the PLDT Service.
We support and promote good citizenship within the internet community and will respond appropriately in the event that we become aware of any inappropriate use of the PLDT Service. We have the right to monitor bandwidth, usage and from time to time operate the PLDT Service to identify violations of the Acceptable Use Policy (https://pldthome.com/pldt-home-acceptable-use-policy) or any inappropriate use of our Service and/or to protect the PLDT network and other customers in our network.
If the PLDT Service is used in a way which would be considered inappropriate (any activity that is contrary to morals and public policy or which violates any ordinance, law, decree, order, regulation or treaty), we will take action as we deem necessary, including but not limited to the temporary or permanent removal of content, cancellation of newsgroup posts, filtering of internet transactions, and the immediate suspension or termination of all or any of the PLDT data services, without incurring any liability or damages, subject to all applicable laws and/or pursuant to or consistent with orders, regulations or issuances by a competent authority.
You also agree not to resell or to make any commercial use of the PLDT Service, without the prior written consent of PLDT. The PLDT Service must not be utilized in bypassing or in activity/ies that tend to bypass the Public Subscriber Telephone Network (“PSTN”) of PLDT or be used in prohibited service like callback, dial back, unauthorized audio text, International and National Simple Resale (“ISR/NSR”) and other similar services (the “Unauthorized Activities”). You also agree not to use our Services for any activity that is contrary to morals and public policy or which violates any ordinance, law, decree, order, regulation, or treaty.
Likewise, you may not use the PLDT Service other than for residential and household purposes. PLDT will not be responsible for any loss of revenues or financial profit arising from your commercial use of the PLDT Service.
The terms of use for the PLDT Service is available via https://pldthome.com/terms-and-conditions.