Bills and Payment

What is PLDTHOMEBILL SMS help channel?

PLDTHOMEBILL SMS help channel is a customer support channel where you can get assistance for your most common billing concerns which include the following transactions:

  • Balance Inquiry

  • Request a copy of your Bill

  • How to pay via MAYA

  • How to pay via PAYEXPRESS

  • How to pay via GCASH

  • How to pay via AUTOCHARGE



For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem